Start my repair request

Step 1 of 8 What are you sending?

$100 minimum on every mail-in job. Shipping is separate. You’ll see an estimate for your ZIP on step 6, and I confirm the real cost when I call.

Step 2 of 8 Tell me about it

Step 3 of 8 What’s wrong with it

Step 4 of 8 Photos

Three photos, all required. They stay on your device for now and show up here as previews. For the damage close-up, put a tape measure or a quarter next to it so I can see the scale.

The whole item, laid out Choose a photo

Spread it flat or set it up so the whole thing is in the frame.

Close-up of the damage Choose a photo

Put a tape measure or a quarter next to the damage so I can see the scale.

Manufacturer’s tag Choose a photo

The sewn-in label with the brand or model. If there isn’t one, photograph where it would be.

Step 5 of 8 Terms

Step 6 of 8 Shipping and timing

Step 7 of 8 How to reach you

I call every customer before anything ships, so this is the part that matters most. Double-check your number.

Step 8 of 8 Review and send